Frequently Asked Questions
Everything you need to know about shopping with Shoplarke
What is the status of my order?
Once your order is placed, you will receive a confirmation email. After your order has shipped, you will receive a second email containing a tracking number to follow your package's journey.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by destination, typically ranging from 7-21 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to be eligible for a full refund.
Which payment methods do you accept?
Shoplarke accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How can I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature on the website from Monday to Friday, 9:00 AM to 5:00 PM EST.